Get Involved

If you're creative, driven, and passionate about working with small businesses, Entrepreneur Works might have just the opportunity for you! Below you will find available openings for staff employment as well as internship opportunities.

The staff at Entrepreneur Works has always been there for me, through the good and the bad. They believe in me when others don't, support me when I feel like turning around, and cheer every time I cross the finish line."

Joel Austin, CEO of Daddy University Inc.

Work With Us

Loan Portfolio Manager

THE ORGANIZATION:
Entrepreneur Works Fund is a non-profit, certified Community Development Financial Institution (CDFI) focused on growing small businesses and creating jobs in the Philadelphia metropolitan area. Our mission is to cultivate and promote successful entrepreneurs among underserved populations and in underserved areas of the region – entrepreneurs who then become economic engines in their own communities.

Our loan portfolio provides affordable microloans between $500 and $50,000 to entrepreneurs who might otherwise be unable to secure capital from a traditional bank. We have no minimum credit score and can be flexible around collateral as well as the age and revenue of the business. By connecting hundreds of entrepreneurs each year with access to capital, one-on-one technical assistance, business training and networking opportunities, Entrepreneur Works Fund helps promising individuals develop economic self-sufficiency and create job opportunities through business ownership.

For more information, please visit www.MyEntrepreneurWorks.org.

POSITION SUMMARY:
The Loan Portfolio Manager will play a key role in managing the growth, strategy and risk of Entrepreneur Works’ small business loan portfolio.

Entrepreneur Works is currently focused on expanding the small business loan portfolio and developing new, competitive products that are relevant to the populations that the organization serves. The Loan Portfolio Manager will be at the forefront of this effort — building community partnerships, originating and underwriting loans, designing new products, and bringing efficiency to department operations. The Loan Portfolio Manager will also help to direct and streamline the loan administration process.

POSITION REQUIREMENTS:
This position requires an exceptional communicator who can work well at the intersection of financial strategy and customer service, thrives in dynamic, multi-cultural settings, and is passionate about financial literacy and economic justice. Demonstrated experience working with a diverse range of clients and colleagues is a must, as is the ability to break down complex financial topics into soundbites that those without a background in business will be able to understand.

Candidates should also have experience working independently, comfort managing their own projects, and the ability to quickly understand new industries, protocols and legal topics.

The ideal candidate would have experience with lending, or at least familiarity with lending concepts and performance reporting.

PRINCIPAL RESPONSIBILITIES:

Portfolio Strategy
• Responsible for the development and implementation of annual loan production goals in accordance with organization’s strategic and annual operating plans
• Monitors and conducts research on relevant regulatory and public policy issues
• Identifies, develops and implements new financial products to serve the market
• Updates and/or proposes new departmental policies and procedures when necessary
• Works closely with the senior management team to prepare proposals for the funding and financing of operations and the loan fund for current needs and anticipated growth

New Business Development and Community Outreach
• Direct marketing and outreach to prospective borrowers
• Represents organization and makes presentations at community events and conferences
• Cultivates relationships and builds referral networks with banks, local government agencies, community organizations, and other financial intermediaries

Loan Origination
• Loan applicant intake, underwriting and analysis
• Identifies business assistance needs of loan applicant
• Prepares and presents loan packages for loan committee

Risk Management & Reporting
• Develops reports and analyses of portfolio performance for senior management, loan committee, funders and the board
• Ensures that data collection, reporting and filing systems meet organization’s reporting needs and comply with all contract, funder and audit requirements
• Coordinates on-going technical assistance to borrowers to optimize the repayment of loans
• Supervises loan repayment, delinquency management, collections, problem loans and workouts within established policies and performance standards

EDUCATION, EXPERIENCE AND SKILLS:

Required
• Bachelor’s Degree
• Strong financial analysis skills
• Superior writing, verbal, presentation and interpersonal skills
• Experience working (or volunteering) with diverse and underserved populations
• Experience managing other employees and/or projects with limited supervision
• Proficiency in Microsoft applications (Word, Excel and Power Point)

Preferred
• Lending experience (especially small business or microfinance related)
• Experience working/volunteering for a non-profit organization
• Experience with relational database applications (SQL)

SALARY: Salary commensurate with experience, plus full benefits package.

TO APPLY: Please email a cover letter and resume with salary requirements to Leslie Benoliel, President and CEO (lbenoliel@entre-works.org) with “Loan Portfolio Manager 2017” in the Subject Line. No phone calls, please.

Loan Service Associate

POSITION: Loan Service Associate
REPORTS TO: Loan Portfolio Manager

THE ORGANIZATION:
Entrepreneur Works Fund is a non-profit, certified Community Development Financial Institution (CDFI) focused on growing small businesses and creating jobs in the Philadelphia metropolitan area. Our mission is to cultivate and promote successful entrepreneurs among underserved populations and in underserved areas of the region – entrepreneurs who then become economic engines in their own communities.

Our loan portfolio provides affordable microloans between $500 and $50,000 to entrepreneurs who might otherwise be unable to secure capital from a traditional bank. We have no minimum credit score and can be flexible around collateral as well as the age and revenue of the business. By connecting hundreds of entrepreneurs each year with access to capital, one-on-one technical assistance, business training and networking opportunities, Entrepreneur Works Fund helps promising individuals develop economic self-sufficiency and create job opportunities through business ownership.

For more information, please visit www.MyEntrepreneurWorks.org.

POSITION SUMMARY:
The Loan Service Associate will play a key role in the operations and risk management of Entrepreneur Works’ small business loan portfolio by managing the services provided to our clients after their loans are closed and disbursed.

This includes monitoring portfolio performance and staying in close contact with borrowers to identify those that need technical assistance before they reach the point of default. The Loan Service Associate will also manage the collections process, maintain the department’s data collection and systems, and produce loan servicing and closing documentation.

POSITION REQUIREMENTS:
This position requires a customer-service oriented individual who is comfortable with data entry, thrives in multi-cultural settings, and is passionate about financial literacy and economic justice. Demonstrated experience working with a diverse range of clients and colleagues is a must, as is comfort with a deadline-driven environment.

The ideal candidate has experience entering data, managing client relationships and navigating complex interpersonal situations both on the phone and in person.

PRINCIPAL RESPONSIBILITIES OF LOAN SERVICE ASSOCIATE:
• Monitor borrowers, their businesses and repayment patterns to identify troubled loans
• Identify business assistance needs of current borrowers and connect them with relevant resources
• Make site visits to borrower’s businesses when necessary
• Manage collections process, make collections calls
• Prepare borrowers’ billing statements and late letters
• Process loan payments
• Enter client data into Entrepreneur Works’ loan servicing and CRM software programs
• Assist with portfolio reporting and surveys

QUALIFICATIONS:

Required
• At least 1-2 years of experience in client-facing and/or customer service roles
• Ability to navigate complex interpersonal interactions
• Experience with data entry, finance, administration and/or business
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Outlook
• Superior writing, verbal and interpersonal skills
• Experience working (or volunteering) with diverse and underserved populations
• Ability to quickly learn departmental software systems

Preferred
• Previous loan servicing experience
• Experience mentoring or consulting, particularly with small businesses or entrepreneurs
• Experience with small business management or knowledge thereof
• Experience with relational database applications (SQL)

SALARY: Salary commensurate with experience, plus full benefits package.
TO APPLY: Please email a cover letter and resume with salary requirements to loans@entre-works.org. Please put “Loan Service Associate” in the subject heading. No phone calls, please.

Volunteer With Us

Entrepreneur Works offers both ongoing and project-specific volunteer opportunities throughout the year. Please contact our Office Administrator (officeadministrator@entre-works.org) if you would like more information.